Privacy Policy

This Privacy Policy describes how us-chromeheats.shop collects, uses, and shares your personal information when you visit or make a purchase from our store.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages and products you view, how you arrived at our site, and how you interact with it. We refer to this as Device Information.

When you make a purchase or attempt to make a purchase, we collect additional information including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as Order Information.

How We Use Your Information

We use Order Information to:

  • Fulfil orders placed through our store, including processing payments and arranging shipping
  • Send order confirmations, invoices, and tracking updates
  • Communicate with you about your order or enquiries
  • Screen for potential fraud or risk
  • Provide you with information about our products and promotions where you have opted in

We use Device Information to improve and optimise our site, and to understand how customers find and use it.

Sharing Your Information

We share your personal information with third parties only as necessary to operate our store — for example, payment processors and shipping carriers. We do not sell your personal information to third parties.

We may also share your information to comply with applicable laws and regulations, to respond to a legal process, or to protect our rights.

Data Retention

We retain your Order Information for our records unless you ask us to delete it.

Your Rights

If you are a resident of the European Economic Area, California, or another jurisdiction with applicable privacy laws, you have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us at [email protected].

Cookies

We use cookies to improve your browsing experience and to help us understand how our site is used. For full details, see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised date.

Contact

For questions about this Privacy Policy, contact us at [email protected] or visit our Contact Us page.