Our Authenticity & Quality Guarantee

When you buy Chrome Hearts, quality is everything — and we take that responsibility seriously. We know how much each piece means, both as an investment and as something you will wear and treasure for years. That is why every order we ship is held to a clear standard before it ever leaves us.

Verified Materials

The foundation of Chrome Hearts is its materials, and we check them on every piece:

  • Jewellery is crafted in 925 sterling silver, with the weight and finish that genuine sterling delivers.
  • Leather goods use thick premium hide with heavy, properly finished hardware.
  • Garments are made from heavyweight cotton and fleece, built to hold their shape and quality.

We confirm materials and finish before dispatch, so what you receive matches what you expected.

Inspected Craftsmanship

Craftsmanship is what separates Chrome Hearts from everything else, so we inspect it closely. Before an order ships, we check:

  • The depth and clarity of engravings on silver jewellery
  • Stitching, seams, and print quality on clothing
  • Hardware, buckles, and fastenings on leather goods
  • Overall finish and presentation across every item

Premium Packaging & Tracking

Every order ships in premium protective packaging and includes full tracking from dispatch to delivery, so your piece arrives safely and exactly as expected. You can follow its journey at any time through our Order Tracking page.

Our Promise to You

If anything about your order is not right, we want to know — and we will make it right. Our team stands behind every piece we sell. For full details on returns, see our Refund & Return Policy, or contact us directly and we will help straight away.

Shopping for luxury online should feel completely secure. Our guarantee exists to make sure it does.