Frequently Asked Questions
Is shipping free?
Yes — we offer free standard shipping on all orders. Priority shipping options are also available at checkout for faster delivery. See our Shipping Information for full details.
How long does delivery take?
Orders are processed within 1–3 business days and typically arrive within 7-10 business days for standard shipping. Priority shipping is available if you need your order sooner.
Do you ship worldwide?
Yes. We ship all over the world.
How do I track my order?
Once your order ships you will receive a tracking number by email. Allow 24–48 hours for it to activate, then track it via the carrier’s site or our Order Tracking page.
What materials are used?
Chrome Hearts jewellery is crafted in 925 sterling silver, leather goods in premium hide, and garments in heavyweight cotton and fleece. Learn more in our Buying Guide.
What is your return policy?
We accept returns within the window stated on our Refund & Return Policy page. Items must be unworn, undamaged, and in original packaging.
How do I find my size?
Our Size Guide covers clothing measurements and ring sizing in detail. If you are between sizes, contact us for help.
What payment methods do you accept?
We accept all major payment methods through our secure checkout. [Apni accepted methods yahan list karein.]
How do I care for my pieces?
See our full Care Instructions for cleaning silver, leather, and cotton.
How can I contact you?
Email us at [email protected] or visit our Contact Us page. We respond within 24–48 hours, seven days a week.